My Details

My Details

My Details

In the my details screen the user is able to add and edit their personal details on their 1Place instance.

To access My Details, click the Settings tab, and click 'My Details' at the very top.



Details that can be changed:


  • First, Middle and Last Names.

  • Profile: Which profile the user is using.

  • Time Zone: Which time zone the user is living within.

  • Work, Home and Mobile Phone numbers.

  • Default Page Size: will determine how many results the system will show you (by default) per page. (For example, when you navigate to the Site Manager, it will show you a maximum of 100 Sites with the current Setting.)


Updating your password:


To update your password click the ‘Change Password’ button in the bottom right.



In the following screen you are required to fill in 3 fields:

  1. Current Password; the Password you currently use to login to 1Place

  2. New Password; Please note that your new Password requires at least 10 characters (and 1 upper case)

  3. Confirm Password; Enter your new Password again in this field



Click the green 'Save' button once you've entered all details.

To finish up with your changes click the green update button at the bottom right of the main details screen.





    • Related Articles

    • My Firm Details

      My Firm Details The 'My Firm Details' settings allows you to make changes to the details of the Firm: Once you click onto the 'My Firm Details' page you will see multiple sets of options.  - Firm Details: Name of Firm and Time Zone - Main Contact ...

    • Website + Mobile App (1.69) - 29 April 2020

      We've recently rolled out some updates and bug fixes to both the website and mobile app. These changes are live on the website and with the latest version of the mobile app (1.69) which is now available on all platforms. What's new: Brand new ...

    • Settings

      Under 'Settings' you can find various options to manage your 1Place instance. The options that will appear in this list will depend on your Profile. For further information about the Settings options, please click on the links below: My Details My ...

    • How Do I: Reset My Own Password

      How to: Reset your password *If you're a super user and looking for a way to reset other user's password, please go to this article: How Do I: Reset User Passwords If you have forgotten the password for your own account (under your email address), ...

    • Incident PDF Layouts

      Incident PDF Layouts This allows the user to create a layout for when they export incidents to a PDF format.  To access this page click the ‘Reports’ tab and click ‘Incident PDF Layouts.’ To start a new Incident PDF Layout click the green “+Add ...