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Ticket Settings
Ticket Settings There is one Ticket Setting in 1Place. To access Ticket Settings click the Settings tab and then click ‘Ticket Settings.’ When this Setting is enabled the email address stored against the Franchisee / Site will be automatically ...
Checklist Settings
The are 3 Settings for Checklists in 1Place: Checklist Notification Settings; select when the system should send a reminder to the email address loaded against the Franchisee / Site. The options are 'on the day due', or on 'the 1st and 15th' of each ...
Health & Safety Settings
Health & Safety Settings The health & safety settings are found within the Health & Safety Tab. Incident Notification Settings: These settings allow the set up of notification emails for specific users. On this page you can set the user to receive ...
Drafts, Favourites and Settings (App)
Drafts, Favourites and Settings (App) Drafts: You are able to save Incidents, Checklists and Tickets as drafts. If you haven't finished filling in the details of your incident or you go offline, you can save them to your Drafts folder and complete it ...
App Freezing Regularly - Android
If the Android app is freezing regularly, the issue is probably related to the database backup/export feature. This feature is not essential for Android devices, so we recommend turning it off in the 1Place app settings page: